Design Studio Lab was founded by Bala Mathivanan, who has spent more than fifteen years leading technology at board level inside multi-site, international businesses — carrying the budget, owning the systems, and shipping the change. That experience spans board-level technology leadership across multi-site international groups: post-acquisition integration of four entities across the UK, USA, Malaysia and India — with a custom Azure cloud platform designed and deployed as the single enquiry-to-order workflow — SAP Business One across multiple companies, country-specific e-invoicing compliance, Azure Virtual Desktop, and zero-trust security taken through to ISO 27001 preparation, all inside ISO 9001-certified, export-sensitive environments. Before that, he directed IT for multi-company retail groups in the North West — including a four-company fashion group with £40m+ combined turnover — implementing SAP Business One, launching e-commerce platforms on Magento and Shopify, and scaling a newly acquired marketplace operation to 2,000 orders a day at 99.8% data accuracy. We bring that operator's instinct to your business: not a framework from a textbook, but someone who has stood in the middle of a merger, a live ERP and an AI rollout and made them work together. The goal is always the same: take your operation to its next level, and leave your team able to keep it there.